All prices are without VAT, companies justifying of an business and subscribing from abroad, will not be charged of VAT. Subscriptions have a contractual life of 12 months. For customers who bought the Support solution & produits offer(SA-5), our team or partners will provide you with support via email and by phone during business hours Monday to Friday from 8:30 AM to 12:30 PM and 1:30 PM to 6:00 PM except national holidays, you can contact the support at the following address: firstname.lastname@example.org
Basic support is free and is covered by online documentation for MonitorPack softwares implementation. Help create alarms, e-mail configuration & networks needs to send MonitorPack alerts or access to cloud databases. Administration of security flows , management of web accounts for your connections to the web portal. Backing up your databases & restoring them day-1. The maintenance of your dedicated or shared server 24/7/365.
|SA-2||Dedicated||Dedicated server cloud subscription with basic support.||$ 270|
|SA-3||Shared||Shared server cloud subscription with basic support.||$ 69|
|SA-5||Support MonitorPack||(Option) Support solution & produits||$ 99|
|SP-1||Remote delivery||Remote services by our engineers or partners.||4 hours minimum.|
|SP-2||On-site delivery||On-site services by our engineers or partners.||4 hours minimum.|