TECK SYSTEM SOFT

IT Supervision

Global solution

Cloud dashboard, server monitoring, inventories and incident management.

Application monitoring

Easy management

Server monitoring and inventories made easy as never, display status of all your applications from your PC, tablet or mobile phone.

freeware for monitoring

Cloud services

Your information available 24/7 on our Datacenters partners.

Cloud offer details SA-2 - Dedicated server

MonitorPack support team manages your dedicated server. The solution is maintained, regardless of your number of servers and workstations, no more support is provided than online support available on web site.


[ Included in subscription ] - Installation & maintenance


We keep at your disposal throughout the subscription duration of 12 months renewable, a server accessible by http (https optional and certificate server) with Microsoft SQL Server capabilities, databases configured, default dashboards that consolidate your alarms, inventory and your incidents. Our team maintains the solution for maximum availability.


[ Included in subscription ] - Your dedicated Url & public IP address


A dedicated & secured URL address as "https: //mycompany.monitorpack.pro" and a read / write access to 10 (ten) public and fixed IP addresses.

(*) Our administrators support the management of these IP addresses in order to declare them in firewalls of our datacenters & to guarantee you the read / write access security of your server.


[ Included in subscription ] - Administrator account


You will dispose one web administrator account in reading and writing. Account is authenticated by Microsoft usual secured mechanisms.


[ Included in subscription ] - MonitorPack Guard supervision


Unlike other market solutions, MonitorPack Guard allows you to inventory and consolidate all your infrastructure, there is no complicated licenses management per server, PC, peripherals or "Core", with MonitorPack subscription, we provide software license that can exchange only with your Monitorpack server. For reasons of security and subscription your public IP address is linked to your subsciption. You can declare and subscribe to a new IP address through subscription option.


[ Included in subscription ] - ITAM MonitorPack Asset


Unlike other market solutions, MonitorPack Asset allows you to inventory and consolidate all your infrastructure, there is no complicated licenses management per server, PC, peripherals or "Core", with MonitorPack subscription, we provide software license that can exchange only with your Monitorpack server. For reasons of security and subscription your public IP address is linked to your subsciption. You can declare and subscribe to a new IP address through subscription option.


[ Included in subscription ] - basic support


Basic MonitorPack support covers the maintenance of the dedicated or shared server, its online availability on the internet, services performed exclusively by TECK SYSTEM SOFT directly or provided by one of its MonitorPack solution partners. TECK SYSTEM SOFT can not be held responsible for actions of third parties not expressly approved by TECK SYSTEM SOFT which do not have legal authorization to serve as official technical support on all MonitorPack products.


[ Included in subscription ] - Dedicated Cloud server


Our complete solution is installed and configured by our team, we provide a dedicated server hosted in a datacenter of our partners, this server will have a minimum 4GB RAM, 120 GB disk and will be Dual-Core Processor.
You can decide to host the solution in your enterprise infrastructure, in this case contact us with form by choosing the menu "Contact Us" and then choose "MonitorPack on Site" for more details.


[ Included in subscription ] - Dashboards


At Delivery, you dispose of default dashboards for alarms, inventory and your incidents. [ Optional ]It is possible to obtain simple or complex dashboards (graphics, filters) on demand, the cost of these reports varies from a half day to two days developer for more complex, more information contact us.


[ Included in subscription ] - Dedicated SMTP gateway


We provide a secured & dedicated SMTP gateway to relay all your protected alerts for your public IPs only for up to 10 (ten) public IP addresses.
(*) Our administrators support the management of these IP addresses in order to declare them in the firewalls of our datacenters & to guarantee the security of our SMTP gateways.


[ Included in subscription ] - Backup


A backup of the SQL, logs, scripts, schedules & Web databases is performed every day between 22:00 and 23:59 depending on the server pools, the support integrates the request for restoring the reports, logs and databases from of the last backup performed so with a maximum delta of Day-1.