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Add a TCP port or ping type alert

As a reminder, the Monitorpack concept is as follows:

  • During monitoring, it is the Windows Monitorpack Guard Engine service that actually controls all performance counters, which implies that in the Windows Monitorpack Guard Engine service connection settings you need to configure the 'Log on as' account with an account that is local administrator of the remote machines.

  • We recommend using a dedicated account such as 'svc_Monitorpack' Member of the 'Domain admins' group which generally, is by default local administrator of all servers and workstations in the active directory forest.

    For this type of control there is no need to authenticate as it is OSI level 3 requests.



Microsoft security prerequisites must be completed

For port, in the Guard console


Open Monitorpack Guard > Create alerts > Select Monitoring Port >

Select the domain, if you wish to use for example a URL or an external IP address, check the [ ◙ External address ] box, then select the PC or server in the listing (you can add a URL your own IP address a netbios name a DNS name as long as your machine is able to resolve it) then define the TCP port you want to control.

Provided that all fields are correctly configured, you can create the alert by clicking on [ Create ] select the type of alarm (mail, log, SQL, ticket)

For ping control, in the Guard console


Open Monitorpack Guard > Create alerts > Select Monitoring Port >

Select the domain, if you wish to use for example a URL or an external IP address, check the [ ◙ External address ] box, then select the PC or server in the listing (you can add a URL your own IP address a netbios name a DNS name as long as your machine is able to resolve it).

Provided that all fields are correctly configured, you can create the alert by clicking on [ Create ] select the type of alarm (mail, log, SQL, ticket)

Video tutorial

Click on this video to see how easy it will be to create your alerts.

TCP supervision

Details for creating an alert